Event Planning FAQs in Kenya

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Can I showcase my previous work or portfolio?

Yes, you can showcase your previous work or portfolio by uploading images, videos, or providing links to your website or social media profiles in your Business page.

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How do I update my profile information?

To update your profile information, log in to your account and go to the "Profile" section. From there, you can edit your personal details, bio, profile picture, and other relevant information.

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Is my personal information secure?

Yes, we prioritize the security and confidentiality of your personal information. We implement industry-standard security measures and comply with data protection regulations to safeguard your data.

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What happens if a customer leaves a negative review?

We encourage open and honest feedback from both service providers and customers. If you receive a negative review, you have the option to respond and address the concerns. We recommend maintaining professionalism and finding a resolution.

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Can I offer additional services not listed in the default options?

Yes, you can offer additional services that are not listed in the default options. You can specify these services in your Business page description or communicate them directly with the customer.

FAQ

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